Positive Reinforcement complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Positive Reinforcement Provides:

• Free aids and services to people with disabilities to communicate effectively (such as qualified sign language interpreters and written information in other formats, as needed).
• Free language services to people whose primary language is not English (such as qualified interpreters and information written in other languages).

If you need these services, contact our Civil Rights Coordinator:

• Name: Ashley Hambrick
• Phone: 703-576-5700
• Fax: 571-919-6755
• Email: mhambrick@positivereinforcement.net

If you believe that Positive Reinforcement has failed to provide these services or discriminated in another way  on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

• Civil Rights Coordinator: Ashley Hambrick
• Phone: 703-576-5700
• Fax: 571-919-6755
• Email: mhambrick@positivereinforcement.net

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

• Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
• Mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
• Phone: 1-800-368-1019 | TDD: 1-800-537-7697